Privacy & Security: Important– Please Read Carefully
This privacy policy applies to the websites ("Sites") operated by STAKELUMS HARDWARE LTD T/A STAKELUMS HOME & HARDWARE and its affiliates ("STAKELUMS HARDWARE LTD", "we", "our" and "us") and to the processing of personal information by STAKELUMS HARDWARE LTD as contemplated in this privacy policy. Any reference to "you" or "your" means you, the user.
Stakelums Hardware Ltd. T/A Stakelums Home & Hardware and Stakelums Expert Electrical is committed to respecting the privacy rights of visitors to its website. This privacy policy explains how we collect, store and use personal data about you when you browse www.stakelums.ie (the "Website"), shop with us or otherwise provide your personal data to us. These terms will apply regardless of how the Website is accessed and will cover any technologies or devices by which Stakelums Hardware Ltd make the Website available to You. It provides you with details about the types of personal data that we collect from you, how we use your personal data and the rights you have to control our use of your personal data.
You must read this privacy policy carefully and we recommend that you print and retain a copy for your future reference. By accessing, browsing or otherwise using this Website, you confirm that you have read, understood and agree to this privacy policy in its entirety. If you do not agree to this privacy policy in its entirety, you must not use this Website.
Who we are
Stakelums Hardware Ltd is a company registered in Ireland (Company Number 051560) whose registered office is at
Racecourse Retail Park,
Thurles,
Co. Tipperary
E41 H9C7.
Registered VAT number is IE 9 Q 39008B.
We respect your right to privacy and will only process personal data you provide to us in accordance with the Data Protection Acts 1988 and 2003 and GDPR privacy laws.
If you have any questions about how we collect, store and use personal data, or if you have any other privacy-related questions, please contact us by any of the following means:
- Email us at websales@stakelums.ie
- Telephone us on +353 504 21900
We do not and will not knowingly collect information from any unsupervised person under the age of 18. If you are under the age of 18, you must not use this Website or submit any personal data to us unless you have the consent of, and are supervised by, a parent or guardian.
The personal data we collect about you
When you make purchases from Stakelums Hardware Ltd (including purchases made in-store), we may collect the following personal data about you:
- Your name and age
- Your billing and delivery postal addresses, phone and e-mail details
- Where you have registered with us, your user name and password
- Where you place an order with us, your payment card details
- Your communication and shopping preferences
- Your browsing and on-line shopping activities
- Location information
We may also collect some or all of the above personal data about you when you access and browse this Website including when you sign up to receive Stakelums Hardware Ltd newsletter.
Stakelums Hardware Ltd may collect, store and process your personal data:
- To make this Website available to you and to provide you with content which is tailored to your individual tastes
- To maintain any registered account that you hold with us
- With your agreement, to contact you (including by SMS and e-mail) about promotional offers and products and services which we think may interest you and for customer satisfaction and market research purposes
- To provide our goods and services to you and for associated purposes, including verifying your identity
- For research, analysis, testing, monitoring, risk management and administrative purposes
- For any related purposes, or where we have a legal right or duty to use or disclose your information (including for crime and fraud prevention and related purposes)
Our website uses Elavon for accepting credit card payments. We don’t record your credit card details in our database as we just pass you over to Elavon servers when we need you to enter your credit card details – and they collect and confirm your credit card details against your bank before passing you back to our website to complete your order.
In addition, we may collect anonymised details about visitors to our Website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details that we collect for these purposes.
Except as set out in this privacy policy, we will not disclose, sell or rent your personal data to any third party.
In the event that a third party acquires all or part of our business and/or assets, we may disclose your personal data to that third party in connection with the acquisition. We may also disclose your personal data where necessary to comply with applicable law or an order of a governmental or law enforcement body.
Other websites
There may be links from the Sites to other websites. This privacy policy only applies to the Sites and not to any other websites including any websites linked from any of the Sites. Accessing those third party websites or sources requires you to leave the Sites. We do not control those third party websites or any of the content they contain and you expressly acknowledge and agree that we are in no way responsible or liable for any of those third party websites, including, without limitation, the content, policies, failures, promotions, products, services or actions of those websites and/or any damages, losses, failures or problems caused by, related to or arising from those websites. We encourage you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.
E-mail newsletter preferences and text alerts
We provide you with the ability to control whether or not to receive e-mail newsletters or text message . To unsubscribe from an email newsletter, please click the unsubscribe link at the bottom of any email newsletter you have received from Stakelums Hardware Ltd. To stop text alerts, please follow the stop instructions at the bottom of any text alert you have received from Stakelums Hardware Ltd
Cookies and tracking software
We use "cookies" and other types of tracking software in order to personalise your visit to our Sites and enhance your experience by gaining a better understanding of your particular interests and customising our pages for you. A cookie is a message given to a web browser by a web server and which is then stored by the browser in a text file. Each time the browser requests a page from the server this message is sent back which enables the user's computer to be identified.
We may use the information provided by cookies to analyse trends, administer the Sites, or for research and marketing purposes to help us better serve you. No information which personally identifies you will be collected through the cookies. If you like, you can set your browser to notify you before you receive a cookie so you have the chance to accept it and you can also set your browser to turn off all cookies.
Our Sites require the use of cookies in order to work at their best. If you do not wish these cookies to be used then please note that you may not experience our Sites working to their best effect.
Targeted updates and marketing
If you have agreed that we can contact you for marketing purposes we may send you emails and other communications relating to products and services which we think will be of interest and relevance to you as an individual. We do this by monitoring the browsing and on-line shopping habits of customers and providing them with information on products previously viewed or related products.
Spoof/false e-mails
We will never ask you to confirm any account or credit card details via email or text . If you receive an email or text claiming to be from Stakelums Hardware Ltd asking you to do so, please ignore it and do not respond.
Your rights
You have the following rights:
- The right to ask what personal data that we hold about you at any time (aside from the reasonable costs of reproducing the data we will not charge you for providing this information to you and to receive a response within 30 days)
- The right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge
- The right to opt out of any marketing communications that we may send you
- The right to have any personal data we hold about you erased or blocked within 40 days of the receipt of such a request from you
- The right to request us to cease processing your personal data where such processing is likely to cause substantial distress or damage
If you wish to exercise any of the above rights, please contact us using the contact details specified above. However, if you wish to unsubscribe from e-mail marketing communications that we send you, you can most easily do this by clicking on the unsubscribe link at the bottom of any e-mail newsletter we have sent to you. If you wish to stop text alerts, please follow the stop instructions at the bottom of any recent text alert you have received from Stakelums Hardware Ltd.
How long do we keep your data?
We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will hold any personal data is 7 years.
Updates to this policy
Our privacy policy was last amended in Jan 2020. Please check this page regularly to find out about updates to this policy.